Proceed to the search provider page, enter your name to search our directory for your profile. Once found, click on claim, enter your contact information, and a member of our support team will contact you to verify your information.
If your profile does not appear, we may not have you in our database as of yet. Send us an email and a member of our provider support team will contact you.
Call our provider support team, at 800-928-7411 #33, and we will be happy to assist you.
Click on Forgot Password and enter your email address. You will receive password reset instructions via email. If you do not receive an email, please call our Provider support team, at 800-928-7411 #33.
Call our provider support team, at 800-928-7411 #33, and we will be happy to assist you.
No. You must maintain two different accounts with two different emails. We suggest using a work email for your provider account and a personal email address for your patient account.
Log in to your account and click on your “profile.” To edit your whole profile, click on the pencil in the right-hand corner of the top header that reads “Provider Profile.” To edit certain sections, click on the pencil to the right of that specific section.
Log into your account, click on the pencil in the top right corner, click on the number 2 (the second page of your profile) and scroll to the bottom. Click on upload and follow the instructions.
Speak to your patient about joining the HealthLynked Network. Once he or she has created a profile, your patient will then search for your profile and request to connect to you. You simply accept the request.
After logging in, in the left menu panel click on the subsection “Patients Lynked.” There you will find all existing Lynked patients. To ‘unconnect’ or ‘unlynk’ simply click on the link icon to the far right of their name.
After logging in, in the left menu panel click on the subsection “Providers Lynked.” There you can enter providers into the search bar to send requests to connect or to ‘lynk’ with new providers.
After logging in, in the left menu panel click on the subsection “Providers Lynked.” There you will find all existing providers you are currently lynked with. Search for the provider and simply click on the link icon to the far right of their name to ‘unlynk’ or to ‘unconnect’.
To ensure the integrity of our Patient Members health records, provider profiles are not deleted from the system.
This process is begun when you purchase the Patient Access Hub analytics system.
Follow these easy steps:
Or, follow along with this simple explainer video. https://www.youtube.com/watch?v=KdGwWHoRyDE&t=2s
After your Hub is properly installed, you should see the network name appear under Wi-Fi networks listed as the abbreviation of your practice name followed by ‘_QwikCheck_HealthLynked’.
Call our provider support team, at 800-928-7411 #33, and we will be happy to assist you.
Check to make sure the Hub is plugged into a power source and all cables are connected properly. Check that your office
Internet service is functioning properly. If everything is connected properly, try unplugging the Hub for 10 seconds and plugging it back in for a reset. If your Hub is still not broadcasting a signal, please call our customer service desk at 800-928-7144 #33 and one of our representatives will help troubleshoot the issue.
First, make sure the Hub is not in a place of high interference, such as rooms with metal or brick walls or metal furniture. Try relocating the Hub closer to the area you are trying to cover. If moving the Hub closer is not possible, or the Hub is already within 50 feet of the area, or you are trying to cover an area greater than 150 feet, please call our customer service desk at 800-928-7144 #33 and one of our representatives will help troubleshoot the issue.
You will need to purchase either an ethernet splitter or a switch from your local computer supply store. Ask your IT department for assistance, if you are unsure of what to purchase. You can call our customer service desk at 800-928-7144 #33 for assistance, but without full knowledge of your system, our representatives will have limited resources to help.
Hold and press down on the black round button on the back of the Hub for 15 seconds. A blue light will now appear for some minutes until a pink flashing light appears. Your Hub is now working and online.
Call our provider support team, at 800-928-7411 #33, and we will be happy to assist you.
Yes, we highly recommend all your locations offer the same services to your patients. In order to utilize the QwikCheck Check-in System, offer encrypted Wi-Fi to your patients, and receive detailed analytics about the practice, each site must have its own Hub and analytics account.
Proceed to the Order a Patient Access Hub page, scroll to the bottom and enter your information. A member of our provider support team will contact you to verify your information.
Yes. You will receive an email with this information.
We accept all major credit cards.
If you are within your trial period, you may return the Hub and cancel your service at any time with no additional expenses due. However, if you return the Hub and cancel your service after your trial period has ended, you will be responsible for the remaining balance due per your contract. The Hub must be returned upon any and all service cancellations.
Go to https://networks.healthlynked.com and log in using your administrator username and password. The networks dashboard will appear, and there you can access your practice analytics, add patient lists, and set up staff member accounts.
The Hub analytics do not need to be configured. They will autopopulate as soon as your Hub is installed and engaged by your Patients.
Log in to your provider account and in the left panel menu and at the bottom click on the subsection “Practice Admin”. Follow the link to ‘Access Practice Portal”. Now click on the subsection ‘Staff Members’ in the left panel menu.
OR
Log in to https://networks.healthlynked.com and click on the ‘staff’ tab in the top menu across the page.
Some smart devices take a few moments to load the portal page. Please be patient, and do not open any other applications while the Wi-Fi connection is loading. If they are still having trouble, please call our provider support team, at 800-928-7411 #33, and we will be happy to assist you.
No the patient does not need to register every time they access the WiFi, simply the first time only. Thereafter the patient will log back on the network, they will be recognized, and prompted to select the provider they’re seeing for their appointment, and asked to enter the mobile number to be notified at.
Still have Questions?
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