Privacy Policy
Effective Date: April 19th 2026
At HealthLynked Corp. (“HealthLynked,” “we,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. We take great care with the information we collect when you access or use HealthLynked.com, our mobile applications, AI-powered tools (including ARI), and related services (collectively, the “Services”).
This Privacy Policy is intended to help individuals who use our Services (“you” or “your”) understand how we collect, use, and disclose Personal Data.
For purposes of this Privacy Policy:
Acceptance of This Privacy Policy
BY ACCESSING OR USING THE SERVICES IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY.
You further consent to the collection, use, and sharing of your information as described herein.
If you do not agree with this Privacy Policy, you may not use the Services.
If you use the Services on behalf of another individual (such as a child or family member), you represent that you are authorized to accept this Privacy Policy on their behalf.
All use of the Services is also subject to our Terms of Use, which incorporate this Privacy Policy.
Privacy Policy Table of Contents
HIPAA and Protected Health Information (PHI)
Certain demographic, health, and health-related information that HealthLynked collects may constitute Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”).
This may occur when:
In such cases:
This Privacy Policy does not apply to PHI governed by HIPAA.
Users should review the applicable Healthcare Provider’s Notice of Privacy Practices to understand how PHI is used and disclosed.
When Information Is NOT PHI
Personal Data provided directly to HealthLynked when we are not acting as a Business Associate is governed by this Privacy Policy.
Examples include when you:
Notice at Collection
We collect Personal Data depending on how you interact with the Services.
The categories of Personal Data we collect may include:
We collect and use this information to:
Depending on your use of the Services, certain disclosures may be considered “sharing” under applicable privacy laws, including for analytics and advertising purposes.
You may opt out of certain data uses where required by law.
We also honor applicable browser-based privacy signals, such as the Global Privacy Control (GPC), where supported.
We do not knowingly sell or share Personal Data of individuals under the age of 18.
Categories of Personal Data We Collect and Disclose
The categories of Personal Data we collect depend on your interaction with the Services.
For example:
We may disclose Personal Data to:
Such disclosures may be necessary to provide the Services and improve platform functionality.
Visitor Data
We collect the following categories of Personal Data from Visitors:
| Category | Examples | Purpose | Disclosures |
| Online Identifiers | IP address, browser type, device ID | Operate and improve Services | Service providers, analytics partners |
| Web Activity | Pages viewed, interactions | Analytics, performance optimization | Analytics providers |
| Location Data | IP-based location | Personalization | Service providers |
| Communications | Messages or inquiries | Customer support | Service providers |
This data helps us:
| Category and Examples of Personal Data | Source of Data | Business or Commercial Purpose(s) for Collection | Disclosures of Personal Data | Third Parties to Whom we “Sell” or “Share” Personal Data |
| Online Identifiers such as IP Address, IP-address- based location data, device ID, domain server, type of device/operating system/browser used to access the Services |
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| Web Analytics such as webpage interactions, Web analytics, referring webpage/source through which you access the Services, non-identifiable request IDs, statistics associated with the interaction between your device or browser and the Services |
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| User Demographic Data such as your gender and date of birth |
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| Location Data, including IP address-based location information and zip code, city, or address |
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| Other Identifying Information That You Voluntarily Choose to Provide such as in emails, letters, chats, or other communications you send us |
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N/A |
Users Only: The table below includes the categories of data we may collect if you have created an account and used our Services. We do not sell Personal Data for monetary consideration. However, we may share Personal Data with service providers, healthcare providers, analytics partners, and other third parties as described in this Privacy Policy.
| Category of Personal Data | Source of Data | Business or Commercial Purpose(s) for Collection | Disclosures of Personal Data |
| Personal Identifiers such as first and last name, email address, mailing address, zip code |
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| Phone number and SMS preferences |
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| Commercial Information such as your payment card type, last four digits of your payment card, billing contact information |
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| Other Identifying Information That You Voluntarily Choose to Provide such as social media credentials or in emails, letters, chats, or other communications you send us |
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Sensitive Personal Data We process Sensitive Personal Data only as reasonably necessary to provide requested Services and in accordance with applicable law. |
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| Booking Appointment Data such as appointment date/time, provider information, visit reason, whether you are a new patient of a particular provider |
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| Health information such as health conditions, Healthcare Providers visited, dates of visit, medical history, and other health information you provide us, which may include reproductive or sexual health information |
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| Health Insurance information, such as insurance plan, member ID, group ID, payer ID |
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| Sensitive Demographic Data, such as gender identity (specifically status as transgender or non-binary), race, sexual orientation |
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Categories of Sources of Personal Data
| Categories of Sources of Personal Data | |
| From You | |
| When You Provide Information Directly to Us |
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| When Personal Data is Automatically Collected When You Use the Services |
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| From Other Sources | |
| Service Providers |
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| Analytics Partners |
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| Healthcare Providers |
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| Social Networks |
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| Ad Networks |
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Commercial or Business Purposes for Collecting Personal Data
HealthLynked may collect and use Personal Data for the following business or commercial purposes:
Providing, Customizing, and Improving the Services
Marketing the Services
Corresponding with You
Other Permitted Purposes for Processing Personal Data
In addition to the purposes described above, HealthLynked may collect, use, and disclose Personal Data as necessary to:
Data Retention
HealthLynked retains Personal Data for as long as necessary to provide the Services and to fulfill the business and commercial purposes described in this Privacy Policy.
When determining retention periods, we consider:
We may retain Personal Data for longer periods where necessary to:
We may also retain data in a de-identified or aggregated form indefinitely, where such data no longer identifies you.
For example:
Data that is Not Personal Data or PHI
HealthLynked may de-identify or aggregate Personal Data so that it can no longer reasonably be used to identify an individual.
Such de-identified or aggregated data:
HealthLynked:
How We Disclose Your Personal Data
HealthLynked may disclose your Personal Data to service providers, Healthcare Providers, and other third parties as described in this Privacy Policy and as necessary to provide and improve the Services.
The nature and scope of disclosures depend on how you use the Services.
| Categories of Third Parties to Whom We Disclose Personal Data | Purposes for Disclosing Data |
| Service Providers | |
| Payment Processors |
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| Security and Fraud Prevention Consultants |
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Hosting, Technology and Communications Providers; Fulfillment Providers; Data Storage Providers; Analytics Providers; Insurance Verification Providers; Staff Augmentation Personnel; Virtual Care Providers |
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| Selected Third-Party Recipients | |
| Analytics Partners |
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| Ad Networks |
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| Healthcare Providers |
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| Insurance Providers |
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| Health Information Exchanges |
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| Other Uses that You Authorize |
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| Third-Party Business Partners You Access Through the Services |
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In addition, we may disclose Personal Data in connection with the following:
Legal Obligations
We may disclose any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “How We Disclose Your Personal Data” section above.
Business Transfers
All Personal Data may be transferred to a third party in connection with or if we undergo a merger, acquisition, bankruptcy, or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
AI and Tracking Tools, Advertising, and Opt-Out
The following sections provide additional information about how HealthLynked collects and processes Personal Data through automated technologies.
AI Tools (Including ARI)
HealthLynked may use artificial intelligence (“AI”) tools, including ARI and other automated systems, to enhance and operate certain features of the Services, such as customer support, care navigation, and user interaction tools.
When you interact with AI-powered features:
We may also use data generated through AI interactions to:
Cookies and Similar Technologies
The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, mobile identifiers, and JavaScript (collectively, “Cookies”) to recognize your device and browser and understand how you interact with the Services.
We use these technologies to:
Cookies are small data files placed on your device when you access the Services. We may also receive information from third parties that use their own cookies or tracking technologies.
Information Collected Through Cookies
We and our service providers may collect:
This may include advanced analytics tools such as session replay technologies, which help us understand how users interact with the Services.
Types of Cookies We Use
Managing Cookies
You may control or disable non-essential Cookies through:
Please note:
Interest-Based Advertising
HealthLynked may work with third-party advertising partners, including ad networks, technology vendors, and analytics providers, to deliver advertisements on and off the Services.
These advertisements may be based on:
This practice is commonly referred to as interest-based or behavioral advertising.
Information used for these purposes may include:
These partners may collect information across different websites and over time to deliver relevant advertisements.
Opt-Out of Advertising
You may opt out of certain types of targeted advertising by:
Even if you opt out of interest-based advertising, you may still see advertisements, but they may be less relevant.
Data Security
The security of your Personal Data is important to us. HealthLynked seeks to protect your Personal Data from unauthorized access, use, alteration, and disclosure through appropriate physical, technical, organizational, and administrative safeguards designed for the nature of the information we collect and the ways in which we process it. We endeavor to maintain reasonable and appropriate security measures consistent with generally accepted industry standards and applicable law to help preserve the confidentiality, integrity, and availability of Personal Data.
These safeguards may include, where appropriate, access controls, encryption, authentication procedures, monitoring tools, secure storage practices, workforce training, and vendor oversight measures designed to reduce the risk of unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet, mobile networks, or electronic storage is completely secure. Accordingly, while we strive to protect your Personal Data, we cannot and do not guarantee absolute security. Except as otherwise required by applicable law, HealthLynked is not responsible for theft, destruction, loss, interception, alteration, or inadvertent disclosure of your information or content.
Children’s Privacy
The Services are not directed to or intended for use by individuals under 18 years of age. If you are under the age of 18, please do not attempt to register for, access, or otherwise use the Services, and do not send us any Personal Data.
By accessing, using, or submitting information through the Services, you represent that you are at least 18 years of age or are using the Services through a parent, legal guardian, or other authorized representative acting on your behalf as permitted by applicable law and our Terms of Use.
HealthLynked does not knowingly collect or solicit Personal Data directly from children under 18 without appropriate authorization. If we learn that we have collected Personal Data directly from a child under 18 in a manner not permitted by law, we will take reasonable steps to delete that information or otherwise handle it in accordance with applicable law.
If you believe that a child under 18 may have provided Personal Data to us in violation of this Privacy Policy, please contact us at [email protected].
If you are a parent, legal guardian, or other authorized representative acting on behalf of a minor, you may use the Services for that individual only to the extent permitted by applicable law, our Terms of Use, and the requirements of the relevant Healthcare Provider or service.
Any information you provide while using the Services on behalf of another person, including a minor, will be treated as Personal Data in accordance with this Privacy Policy.
Other Users
If you use the Services on behalf of another person, regardless of age, you agree that HealthLynked may communicate with you in connection with the Services, including operational, healthcare-related, account-related, or legally required communications. You further agree to provide, forward, or make available any such communications to the person on whose behalf you are using the Services, when appropriate.
Controlling Your Personal Data and Notifications
If you are a registered User of the Services, you may access, update, or modify certain Personal Data and account information by logging into your account and adjusting your account settings, where available.
If you wish to close your account, you may contact us at [email protected]. HealthLynked will use reasonable efforts to process your account closure request as soon as reasonably practicable. Please note, however, that we may retain certain information associated with closed accounts as necessary to comply with applicable law, enforce our agreements, resolve disputes, maintain appropriate business and security records, or otherwise in accordance with our internal data retention policies and procedures.
You are responsible for maintaining the accuracy of your account information and for safeguarding your login credentials. You must promptly notify us if you believe that any of your account information has been lost, stolen, accessed without authorization, or otherwise compromised.
U.S. State Rights and Disclosures
This section describes certain rights that may be available to you under applicable U.S. state privacy laws. Unless otherwise stated in this Privacy Policy, HealthLynked makes these rights available to users and visitors to the extent required by applicable law and, in some cases, may choose to extend certain rights more broadly.
Please see the “Exercising Your Rights” section below for information about how to submit a request. Additional privacy choices may also be available through your account settings or other tools we make available through the Services.
Please note that, in some circumstances, HealthLynked may process Personal Data on behalf of healthcare providers, partners, or other entities. Where we act as a “processor,” “service provider,” “contractor,” or in a similar role under applicable law, you may need to direct your request to the entity that originally collected your Personal Data. Your rights are also subject to legal limitations, exceptions, and verification requirements, and there may be circumstances in which we are permitted or required to deny your request.
If you have questions about this section, you may contact us at [email protected] and include “State Rights” in the subject line.
Access / Portability
Subject to applicable law, you may have the right to request information about our collection and use of your Personal Data, including:
Where required by law, if we have disclosed your Personal Data for a business purpose, we will describe the relevant categories of Personal Data disclosed and the categories of recipients. If we have sold or shared Personal Data as those terms are defined under applicable law, we will provide the information required by law regarding those practices.
You may also have the right to request a copy of certain Personal Data in a portable, machine-readable format, to the extent technically feasible and as required by applicable law.
Deletion
Subject to applicable law, you may have the right to request that we delete Personal Data that we have collected from you. Please note that we may retain certain Personal Data as necessary to provide the Services, complete transactions or actions you have requested, comply with legal obligations, detect security incidents, protect against fraudulent or illegal activity, enforce our agreements, or otherwise as permitted by law. If an exception applies, we may deny all or part of your deletion request.
Correction
Subject to applicable law, you may have the right to request correction of inaccurate Personal Data that we maintain about you, taking into account the nature of the Personal Data and the purposes for which we process it.
Sensitive Personal Data
We may collect certain categories of Personal Data that may be considered “sensitive” under applicable law (“Sensitive Personal Data”), including certain health-related information and other categories described in the “Categories of Personal Data We Collect” section above.
Where required by law, we will obtain any consent required before collecting, using, or disclosing Sensitive Personal Data. We process Sensitive Personal Data only as reasonably necessary to provide requested Services, operate the platform, comply with legal obligations, and fulfill the purposes described in this Privacy Policy. We do not sell Sensitive Personal Data for monetary consideration.
If applicable law gives you the right to limit, withdraw consent to, or otherwise control our processing of Sensitive Personal Data, please refer to the “Exercising Your Rights” section below.
Right to Opt-Out
Under applicable U.S. state privacy laws, you may have the right to opt out of certain uses of your Personal Data, including where Personal Data is “sold” or “shared” for purposes such as cross-contextual behavioral advertising.
HealthLynked does not sell Personal Data for monetary consideration. However, we may share certain information, such as cookies, device identifiers, and usage data, with analytics and advertising partners in a manner that may be considered “sharing” under applicable law.
Where required by law, you may opt out of such sharing.
You may also have the right to opt out of the processing of your Personal Data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects. HealthLynked does not currently engage in such profiling.
Once you have submitted a valid opt-out request, we will honor your request in accordance with applicable law and will not request reauthorization for a period required by law.
To our knowledge, we do not knowingly sell or share Personal Data of individuals under the age of 18.
Non-Discrimination
HealthLynked will not discriminate against you for exercising your rights under applicable privacy laws.
This means we will not:
However, if you choose to limit or delete certain Personal Data, some features or functionality of the Services may no longer be available or may be limited.
Financial Incentives
HealthLynked may, from time to time, offer optional programs, promotions, or incentives (such as rewards, credits, or participation in research initiatives) that involve the collection or use of Personal Data.
These programs are designed to:
Any such incentive will be based on our reasonable determination of the value of the data provided in connection with the program.
Participation in any financial incentive or research program is entirely voluntary. If you choose to participate, you may be asked to provide certain Personal Data, which may include:
Information collected through these programs will be used primarily for internal purposes such as improving Services, conducting research, and developing new features. Where disclosed to third parties, such disclosures will be consistent with this Privacy Policy.
You may withdraw from a financial incentive or research program at any time by following the instructions provided in connection with the program or by contacting us at [email protected].
Additional California Resident Rights
California residents may have additional rights under California law, including the right to request information regarding the disclosure of Personal Data to third parties for direct marketing purposes.
Where applicable, you may exercise your rights by:
If you have questions or require assistance, you may contact us at [email protected].
Additional State-Specific Rights
Residents of certain states (such as Oregon, Minnesota, or others with applicable privacy laws) may have additional rights, including the ability to request information about specific third parties with whom Personal Data has been disclosed, subject to applicable exceptions.
To exercise such rights, please contact us at [email protected] and include your state of residence and the nature of your request.
Appealing a Denial
Depending on your state of residence, you may have the right to appeal a decision if we decline to take action on your request.
To submit an appeal, you must:
We will review and respond to your appeal within the timeframe required by applicable law.
If we deny your appeal, you may have the right to contact the appropriate regulatory authority in your state.
You may submit an appeal by:
Exercising Your Rights
Opt-Out
Where applicable, you may opt out of certain uses of your Personal Data, including data sharing for advertising or analytics purposes, by:
If we detect a valid GPC signal, we will treat it as a request to opt out of applicable data sharing practices for that browser or device, to the extent required by law.
We will not require identity verification for opt-out requests where not required by applicable law.
Submitting Other Requests
To exercise other rights (such as access, deletion, or correction), you must submit a request that:
Requests that meet these criteria will be considered “Valid Requests.”
We will use Personal Data provided in a Valid Request solely for the purpose of verifying your identity and fulfilling your request.
We will respond to your request within the timeframe required by applicable law and will not charge a fee unless permitted by law.
Users (Account Holders)
If you have a HealthLynked account, you may:
Visitors (Non-Account Users)
If you are a Visitor without an account, we may be limited in our ability to process requests to access, correct, or delete Personal Data associated with browsing activity because:
However, you may still exercise applicable opt-out rights as described above.
Authorized Agents
In certain jurisdictions, you may designate an authorized agent to submit privacy rights requests on your behalf.
If you do so, we may require:
If you have questions or need assistance submitting a request, please contact us at:
Email: [email protected]
Changes to This Privacy Policy
HealthLynked reserves the right to update or modify this Privacy Policy at any time by posting a revised version on our website.
If we make material changes, we may provide notice by:
Your continued use of the Services after any updates become effective constitutes your acceptance of the revised Privacy Policy.
The “Effective Date” at the top of this Privacy Policy indicates when it was last updated.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
HealthLynked Corp.
1265 Creekside Pkwy, Suite 200
Naples, Florida 34108
Email:[email protected]
Phone: 800-982-7144
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