HealthLynked is looking for an Senior Customer Service Representative to oversee our online medical supply business, MedOfficeDirect. The ideal candidate will have experience working with an e-commerce business that sells thousands of items in an online store.

The work location will be at our corporate office in Naples, FL.

Skills and Responsibilities:

• Manage the online retail processes for a large medical supply distributor, with an inventory of over 30,000 different products. This includes shopping cart, ordering, and payment system applications
• Manage site operations and customer support team on a day-to-day basis
• Build a strong partnership and communicate regularly with the people leading our distribution/order fulfillment center, located out of state
• Possess basic HTML knowledge and the ability to make site updates or changes
• Previous experience working with an e-commerce platform like Magento, Shopify, or WooCommerce would be a plus
• Strong data analysis capabilities, and the ability to provide concise reporting to executive-level leadership
• Positive attitude and great customer service skills

Salary for this position will be commensurate with experience. Qualified candidates should submit a resume via this job posting for immediate consideration.